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[Feature Request] #51

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McRHamilton opened this issue Nov 22, 2023 · 0 comments
Open

[Feature Request] #51

McRHamilton opened this issue Nov 22, 2023 · 0 comments
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feature request New feature or request

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@McRHamilton
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I am hoping there is a script or something that could allow whmcs admins to view or highlight or just have better control over duplicate tickets from same user? I understand a lot of the time the ticket is department based but also a lot of the time clients do not use this feature anyway or post the same ticket in multiple departments hoping for faster responses. Maybe there is a way to highlight duplicate tickets from the same user or have extra options on the merge options or something I don't know.

I have tried looking around for a module or something that could do this but I have not found anything

@McRHamilton McRHamilton added the feature request New feature or request label Nov 22, 2023
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