The license does not match the Video DownloadHelper browser version

[minterty]

What's your issue?

Hello,

I have just bought license using Microsoft Edge and paid. But when I clicked on "Install" I have got the message: "The license does not match the Video DownloadHelper browser version". I have tried both Chrome and Edge.

Please advise.

Thank you!

The 10 first digits (only 10) of your license number or email address

cb4b063e69

I confirm that I did not not paste my full license number

• I confirm

[jcfrog]

Hi,
You may have installed the wrong extension.
I recommend that you remove the extension and reinstall it from here: https://microsoftedge.microsoft.com/addons/detail/video-downloadhelper/jmkaglaafmhbcpleggkmaliipiilhldn