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Device not shown in HA #546

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vicom147 opened this issue Sep 15, 2024 · 2 comments
Open

Device not shown in HA #546

vicom147 opened this issue Sep 15, 2024 · 2 comments
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bug Something isn't working

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@vicom147
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The problem

Our Miele washing machine is not showing up into HA.
When I download the diagnostic data at the integration page, it shows me "Appliance_1" with a lot of information about our washing machine. What can be the reason it is not showing up as device?

Version of miele integration having the issue?

2024.8.1

Version of Home Assistant Core having the issue?

2024.9.1

Anything in the logs that might be useful for us?

No response

Additional information

No response

@vicom147 vicom147 added the bug Something isn't working label Sep 15, 2024
@astrandb
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Please send the diagnostic file to me [email protected] and I will have a look.

@astrandb
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@vicom147 Your washing machine is a semi-professional appliance. They can appear in the 3rd party API but are mostly very unstable. Unfortunately it is not a prioritized project at Miele to add full support. Please see this issue #462 .

I will consider to add a message in the HA log if an appliance of this type is present during setup of the integration.

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