- Capture preliminary research
- Business model
- Company annual/10k report
- Key metrics & definitions in the industry or business domain
- Create Running List of AQI (Assumptions, Questions and Ideas) (Required)
- Pre-kickoff meeting with SD
- SOW walk-through (Required)
- Pre-kickoff meeting with client champion
- A list of roles/people involved (Required)
- Schedule interviews (Required)
- Request existing documents, such as sample reports or screenshots
- Review existing documents (Required)
- User interviews (Required)
- Observation
- Five why’s
- Affinity mapping
- Update Running List of AQI (Required)
- Personas (Required)
- Empathy map
- Org chart
- Problem statement
- Card sorting
- User scenario
- Storyboard
- User journey map
- Task analysis
- User stories/Use cases
- Business process mapping
One of the 3 methods - Brainstorm, Crazy 8's, Affinity mapping - should be required.
- Exploratory research
- Mind mapping
- Brainstorm
- Crazy 8’s
- Affinity mapping
- Storyboard
- Silent critique
- 3 minute critique
- Group concepts into views (Required, but can happen in Prototype phase)
- Map personas to views (Required)
- User workflow
- Concept review with client (Required)
- Back burner board
One of the 2 methods - Hi-fi mockup in Sketch, Mockup in Qlik Sense - should be required depending on the platform.
- Wireframe
- Hi-fi mockup in Sketch
- InVision prototype (Required)
- Mockup in Qlik Sense
- Tumult Hype prototype
- Stakeholder/user review (Required)
- Technical review (Required)
- Refine design (Required)
- Future recommendations
- Usability test
- User stories / use cases
- Style guide
- Functional specs
- Hand-off session with development team (Required)
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