diff --git a/DEPLOY.md b/DEPLOY.md
index 0e636fc9..7f774b78 100644
--- a/DEPLOY.md
+++ b/DEPLOY.md
@@ -161,10 +161,9 @@ for error reporting
 The path for the sqlite db file; set this to a file in the dokku mounted storage
 - `DB_PATH`
 
-The path for workspaces that are created by the job (i.e. fabric jobs that fetch
-the fabfile for running the commands). Set this to a directory in the dokku mounted
-storage that the docker user will have write access to.
-- `FAB_WORKSPACE_DIR`
+A path to a directory that jobs can write files to. Set this to a directory in the
+dokku mounted storage that the docker user will have write access to.
+- `WRITEABLE_DIR`
 
 Path for file created after bot startup (used in the bot healthcheck in `app.json`).
 - `BOT_CHECK_FILE`
diff --git a/ebmbot/settings.py b/ebmbot/settings.py
index 9c7568ce..55a468ec 100644
--- a/ebmbot/settings.py
+++ b/ebmbot/settings.py
@@ -8,15 +8,21 @@
 
 APPLICATION_ROOT = Path(__file__).resolve().parent.parent
 
-DB_PATH = env.path("DB_PATH", default=APPLICATION_ROOT / "ebmbot.db")
+# A directory that jobs can write to; in production, this is a volume
+# that is mounted into the dokku app and is owned by the non-root docker user
+WRITEABLE_DIR = env.path("WRITEABLE_DIR", default=APPLICATION_ROOT)
+
+DB_PATH = env.path("DB_PATH", default=WRITEABLE_DIR / "ebmbot.db")
+
 # location of job workspaces that live in this repo
 WORKSPACE_DIR = env.path("WORKSPACE_DIR", default=APPLICATION_ROOT / "workspace")
+
 # location of fabric jobs which don't have workspaces in this repo
 # These jobs will fetch fabric files and create a folder in
 # FAB_WORKSPACE_DIR. In production, we want this to be a location in a
 # mounted volume in the dokku app, which the docker user has write access
 # to, and not a location that only exists in the container
-FAB_WORKSPACE_DIR = env.path("FAB_WORKSPACE_DIR", default=WORKSPACE_DIR)
+FAB_WORKSPACE_DIR = env.path("FAB_WORKSPACE_DIR", default=WRITEABLE_DIR / "workspace")
 LOGS_DIR = env.path("LOGS_DIR")
 # An alias for logs dir; this is just used for reporting the host location of logs
 # in slack, where the log dir is a mounted volume
diff --git a/workspace/techsupport/jobs.py b/workspace/techsupport/jobs.py
index 6d51195a..82eb4f6f 100644
--- a/workspace/techsupport/jobs.py
+++ b/workspace/techsupport/jobs.py
@@ -1,6 +1,5 @@
 import json
 from datetime import date, datetime, timedelta
-from pathlib import Path
 
 from apiclient import discovery
 from google.oauth2 import service_account
@@ -9,7 +8,7 @@
 
 
 def config_file():
-    return Path(__file__).parent / "ooo.json"
+    return settings.WRITEABLE_DIR / "techsupport_ooo.json"
 
 
 def today():