SNMP Inventory - HP DesignJet T850 MFP is getting imported as a Network Device instead of a Printer

[Mystikal91]

Bug reporting acknowledgment

Yes, I read it

Professional support

Yes, I know

Describe the bug

The printer HP DesignJet T850 MFP is getting imported as a Network Device instead of a Printer when using SNMP Discovery/Inventory. We also have a T830 that is getting imported correctly

To reproduce

Run GLPI Agent Network Discovery/Inventory

Expected behavior

The device should be imported as a printer

Operating system

Linux

GLPI Agent version

v1.11

GLPI version

10.0.17

GLPIInventory plugin or other plugin version

GLPI Inventory v1.4.0

Additional context

snmpwalk result

Info about the printer:
Serial Number: CN4857M0D4
Product Number: 2Y9H2A
Device UUID: 052e3442-37a8-4f01-b709-f899c0d9ffd0
Manufacturer: HP
Model Family: HP DesignJet T850 MFP
Model Base: HP DesignJet T850 MFP
SKU Identifier: T850
Service ID: 05353
Firmware Version: 6.25.1.13-202412040828
Service Date: Dec 18, 2024, 1:51:21 PM
Nickname: HP DesignJet T850 - Assetto e Gestione del Territorio
Printer Location: Assetto e Gestione del Territorio

[g-bougard]

Hi @Mystikal91

OMG !

I'm scared by the reported sysObjectIds OID in the walk:

.1.3.6.1.2.1.1.2.0 = OID: .0.0

This is definitively a really bad value and you should report it to the manufacturer support. Maybe you should first check if a firmware update exists to fix it.

I can develop a work-around, but I would like to be sure it is really required. If a firmware update can still fix that problem, your printer would probably be imported as expected.