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[Bug] The media could not be loaded, either because [...] #5077

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wiljateiwaz opened this issue Nov 10, 2024 · 2 comments
Closed

[Bug] The media could not be loaded, either because [...] #5077

wiljateiwaz opened this issue Nov 10, 2024 · 2 comments
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bug Something isn't working

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@wiljateiwaz
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Describe the bug
When being on a video page, the video isn't loading, a message appear on the top of the video's spot saying:

The media could not be loaded, either because the server or network failed or because the format is not supported.

Steps to Reproduce
Define the latest image in docker-compose.yml to quay.io/invidious/invidious:2024.11.10-2150264 (to get the fix for this recent issue #5067)

Logs

invidious-1       | 2024-11-10 19:19:55 UTC [info] 200 GET /vi/cy-qAVgfCEo/mqdefault.jpg 113.46ms
invidious-1       | 2024-11-10 19:19:55 UTC [info] 200 GET /vi/9yf_kFeeUL8/mqdefault.jpg 115.21ms
invidious-1       | 2024-11-10 19:19:55 UTC [info] 200 GET /vi/nIiKYi-TlMY/mqdefault.jpg 116.09ms
invidious-1       | 2024-11-10 19:19:55 UTC [info] 200 GET /vi/GGp1WfWAJgc/mqdefault.jpg 119.62ms
invidious-1       | 2024-11-10 19:19:55 UTC [info] 200 GET /vi/SA6ntMWmUnk/mqdefault.jpg 120.89ms
invidious-1       | 2024-11-10 19:19:55 UTC [info] 403 GET /videoplayback?expire=1731287702&ei=NQYxZ_TjN97ZxN8Pvd6rYA&ip=[REDACTED_IP]&id=o-ACWG_kcs-9GBxH-4kLeC1wNsLkgsetimWrPGxP0vG8so&itag=298&aitags=133%2C134%2C135%2C136%2C160%2C242%2C243%2C244%2C247%2C278%2C298%2C299%2C302%2C303%2C308&source=youtube&requiressl=yes&xpc=EgVo2aDSNQ%3D%3D&met=1731266101%2C&mh=Kl&mm=31%2C26&mn=sn-25ge7nzd%2Csn-4g5ednkl&ms=au%2Conr&mv=m&mvi=4&pl=16&rms=au%2Cau&initcwndbps=1956250&bui=AQn3pFSK2E_BR53keEXFgkE1vH3UHRPc6dT-PJh4YVwBMbLtN2jYDStNyLjx9HSSlH7Ri67UW7ihYUF0&spc=qtApATx0Ag4cudRpcEFLUWMq6PKMVmCZUAvAH07qIPJvKy-e-d18rcyv&vprv=1&svpuc=1&mime=video%2Fmp4&ns=x4KBLBkxBddJK9gMwTFQ6O0Q&rqh=1&gir=yes&clen=359026795&ratebypass=yes&dur=1226.333&lmt=1731173506961742&mt=1731265743&fvip=1&keepalive=yes&fexp=51299153%2C51312688%2C51326932&c=WEB&sefc=1&txp=4432434&n=-a9ONnEYerHTern&sparams=expire%2Cei%2Cip%2Cid%2Caitags%2Csource%2Crequiressl%2Cxpc%2Cbui%2Cspc%2Cvprv%2Csvpuc%2Cmime%2Cns%2Crqh%2Cgir%2Cclen%2Cratebypass%2Cdur%2Clmt&sig=AJfQdSswRAIgdJCA6aRZItXR4bVTSufDkgkQi5jL3n4rLngCO4FCVakCIEdJMzwYbcU27GDAVx0b_euCud-JCdQzp3JSSgCGp4-m&lsparams=met%2Cmh%2Cmm%2Cmn%2Cms%2Cmv%2Cmvi%2Cpl%2Crms%2Cinitcwndbps&lsig=AGluJ3MwRQIhALqrHrjGgXWF4o4h70LUxcG_Rq12reoY0laT6RGF490XAiASfIqFkArAltsJ38sX0DYFdbbqfeP6Z5AdZNwh1lg%3D%3D 167.57ms
invidious-1       | 2024-11-10 19:19:55 UTC [info] 200 GET /api/manifest/dash/id/v6ODRX__aiY?local=true&unique_res=1 7.33ms
invidious-1       | 2024-11-10 19:19:56 UTC [info] 403 GET /videoplayback?expire=1731287702&ei=NQYxZ_TjN97ZxN8Pvd6rYA&ip=[REDACTED_IP]&id=o-ACWG_kcs-9GBxH-4kLeC1wNsLkgsetimWrPGxP0vG8so&itag=298&aitags=133%2C134%2C135%2C136%2C160%2C242%2C243%2C244%2C247%2C278%2C298%2C299%2C302%2C303%2C308&source=youtube&requiressl=yes&xpc=EgVo2aDSNQ%3D%3D&met=1731266101%2C&mh=Kl&mm=31%2C26&mn=sn-25ge7nzd%2Csn-4g5ednkl&ms=au%2Conr&mv=m&mvi=4&pl=16&rms=au%2Cau&initcwndbps=1956250&bui=AQn3pFSK2E_BR53keEXFgkE1vH3UHRPc6dT-PJh4YVwBMbLtN2jYDStNyLjx9HSSlH7Ri67UW7ihYUF0&spc=qtApATx0Ag4cudRpcEFLUWMq6PAKMVmCZUAvAH07qIPJvKy-e-d18rcyv&vprv=1&svpuc=1&mime=video%2Fmp4&ns=x4KBLBkxBddJK9gMwTFQ6O0Q&rqh=1&gir=yes&clen=359026795&ratebypass=yes&dur=1226.333&lmt=1731173506961742&mt=1731265743&fvip=1&keepalive=yes&fexp=51299153%2C51312688%2C51326932&c=WEB&sefc=1&txp=4432434&n=-a9ONnEYerHTern&sparams=expire%2Cei%2Cip%2Cid%2Caitags%2Csource%2Crequiressl%2Cxpc%2Cbui%2Cspc%2Cvprv%2Csvpuc%2Cmime%2Cns%2Crqh%2Cgir%2Cclen%2Cratebypass%2Cdur%2Clmt&sig=AJfQdSswRAIgdJCA6aRZItXR4bVTSufDkgkQi5jL3n4rLngCO4FCVakCIEdJMzwYbcU27GDAVx0b_euCud-JCdQzp3JSSgCGp4-m&lsparams=met%2Cmh%2Cmm%2Cmn%2Cms%2Cmv%2Cmvi%2Cpl%2Crms%2Cinitcwndbps&lsig=AGluJ3MwRQIhALqrHrjGgXWF4o4h70LUxcG_Rq12reoY0laT6RGF490XAiASfIqFkArAltsJ38sX0DYFdbbqfeP6Z5AdZNwh1lg%3D%3D 146.5ms
invidious-1       | 2024-11-10 19:19:56 UTC [info] 404 GET /vi/v6ODRX__aiY/maxres.jpg 537.13ms

Screenshots
screen

Additional context
I generated recently my po_token and visitor_data, did not change my configuration from before the other issue I mentionned (except the image tag).

@wiljateiwaz wiljateiwaz added the bug Something isn't working label Nov 10, 2024
@wiljateiwaz
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I have no idea why, by the time I finished to write details of the issue, I reloaded the same video, it started to work... the http code from the GET /videoplayback[...] call change to 206.

@unixfox
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unixfox commented Nov 10, 2024

Please use matrix for further discussions: https://matrix.to/#/#invidious:matrix.org

For now there hasn't been a new release yet but the new release will fix the issues for residential IP addresses.

If you have playback issues again we can't do anything more. You will have to wait for new announcements on #4734

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