Installing Windows Subsystem for Linux Error

[pytho3663]

Windows Version

Windows 11 24H2 build26100.1

WSL Version

none

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

none

Distro Version

none

Other Software

none

Repro Steps

cmd wsl Follow the prompts

Expected Behavior

The installation was successful

Actual Behavior

An error message is reported when installing Windows Subsystem for Linux

Error message when installing using the admin command prompt: Catastrophic failure

When installed using an msi file (file source: Release 2.1.5 · microsoft/WSL · GitHub) error message indicating that the msix package cannot be installed does not support the request

System Information

Version 24H2 (OS Build 26100.1)

Task Manager shows that CPU virtualization is enabled

System Language: Chinese (English)

The system locale is set to the United States

Attempted:

Restart Windows Update and reset the folder SoftwareDistribution

Delete the cache and retry the installation

Re-enable the Disabling Windows Subsystem for Linux feature

Diagnostic Logs

none

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• Unable to run WSL: Catastrophic Failure (#11319), similarity score: 0.78

Closed similar issues:

• Catastrophic failure installing WSL (#11259), similarity score: 0.79
• Catastophic failure when I try to install WSL2 (#9420), similarity score: 0.77
• [Bug] Can not install WSL on the latest Windows Version (#11200), similarity score: 0.77
• Error on WSL 2 Update. (#11403), similarity score: 0.76

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[okineadev]

/dupe #11319

[okineadev]

Solution: #11319 (comment)

[benhillis]

/dupe #11319

[microsoft-github-policy-service]

Hi! We've identified this issue as a duplicate of another one that already exists in this repository. This specific instance is being closed in favor of tracking the concern over on the referenced thread.

Thanks for your report!