[BUG] ] audio crashes and stops working after sleep (Dell 9720 w/ Alder Lake PCH-P audio) #5212
Comments
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@eighthave lots of soundwire errors in the log - looks like the link fails to power up after suspend and then cascades. This could be the SDW controller or SDW codec, can you confirm SDW codec ID ? |
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@eighthave We need more debug trace to get what happened. Can you copy sof-dyndbg.conf.txt as /etc/modprobe.d/sof-dyndbg.conf reboot and attach the full kernel log with the issue? Does the issue happen only when a headset is plugged in? Or it happens without headset, too? and Where the error code -16 is -EBUSY and -11 is -EAGAIN. I suspect something has been wrong before the error was reported. |
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It happened with and without a headset plugged into the 3.5mm headphone jack. I don't think it is related to plugging it in either, like I could reboot and not plug headphones in, and it would happen. I might be wrong, but I think that's the case. I've added that modprobe config, and I'll reply once it happens again. It seems to be working OK now after a reboot. @lgirdwood I'm not sure what "SDW codec ID" is exactly, could it be "rt714"? |
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Looks like a kernel issue, moving. |
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@eighthave, couple of questions to help us to progress:
Notes: what PW does is quite strange as it opens and closes the audio quite frequently, in just about a second. The last OK start: First playback fail: Quite long delay to report pm runtime resume fail: |
This is an older install, there have been a series of issues with the sound that have been getting fixed. This seems like familiar symptoms but with different log output.
http://alsa-project.org/db/?f=5f5f365f50016df24719b2579b777ff655d6b7d5
Yes, I'll do so after I reboot next time (I'm in the middle of my work day)
Sleep as in closing the laptop lid. I use a default Debian config for that, so I believe that means s2_idle
I'm using Debian's kernels with Secure Boot on, so I could test those. With older kernels, I had other related issues, so it probably won't be so helpful, e.g #5213 |
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I installed Debian 12 on my Tiger Lake laptop which has the same audio codecs as Dell 9720. And audio works just fine. I start YouTube, and closed the lid, then open it after some minutes. YouTube was continue playing with no issue. I am using the default kernel from the Debian 12 image. |
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@eighthave one other thing to check is that you are up to date with system FW i.e. can you run |
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Good idea. I was running 1.18, now I upgraded to 1.27. I'll report back whether things are working well or not. It is an intermittent issue, so I should probably try for a week before I can say. |
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Describe the bug
The built-in audio is totally stuck, both the speaker and when I plug in a headset. It seems to be related to when the laptop is put to sleep. When I plug in a USB audio device, everything works fine. I'm the same machine as #5213, but it seems this is a different bug, based on the log output, but with the same or similar results.
To Reproduce
Audio stuck.
Reproduction Rate
It happens most of the time after a fresh reboot. After a while, it sometimes gets unstuck and stays unstuck for a bit.
Expected behavior
Audio to work fine after sleep, and all the time.
Impact
Built-in audio does not work at all, it makes it impossible to do online meetings, listen to music, watch videos, etc.
Environment
Screenshots or console output
dmesgaudio-stuck-dmesg.txt.zip
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