Initial

.gitignore

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+# Logs
+logs
+*.log
+npm-debug.log*
+yarn-debug.log*
+yarn-error.log*
+
+# Runtime data
+pids
+*.pid
+*.seed
+*.pid.lock
+
+# Directory for instrumented libs generated by jscoverage/JSCover
+lib-cov
+
+# Coverage directory used by tools like istanbul
+coverage
+
+# nyc test coverage
+.nyc_output
+
+# Grunt intermediate storage (http://gruntjs.com/creating-plugins#storing-task-files)
+.grunt
+
+# Bower dependency directory (https://bower.io/)
+bower_components
+
+# node-waf configuration
+.lock-wscript
+
+# Compiled binary addons (http://nodejs.org/api/addons.html)
+build/Release
+
+# Dependency directories
+node_modules/
+jspm_packages/
+
+# Typescript v1 declaration files
+typings/
+
+# Optional npm cache directory
+.npm
+
+# Optional eslint cache
+.eslintcache
+
+# Optional REPL history
+.node_repl_history
+
+# Output of 'npm pack'
+*.tgz
+
+# Yarn Integrity file
+.yarn-integrity
+
+# dotenv environment variables file
+.env
+

README.md

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+# node-red-contrib-freshdesk
+Freshdesk nodes for NodeRED

fd-add-reply.html

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+<script type="text/javascript">
+  RED.nodes.registerType('fd-add-reply', {
+    category: 'function',
+    color: '#4fb29d',
+    inputs: 1,
+    outputs: 1,
+    defaults: {
+      name: {value: ""},
+      api: {value: "", type: "fd-config"}
+    },
+    label: function (){
+      return this.name || "Add reply to ticket";
+    }
+  });
+</script>
+<script type="text/x-red" data-template-name="fd-add-reply">
+  <div class="form-row">
+    <label for="node-input-name"><i class="icon-tag"></i> Name</label>
+    <input type="text" id="node-input-name">
+  </div>
+  <div class="form-row">
+    <label for="node-input-api"><i class="icon-gear"></i> Freshdesk</label>
+    <input type="text" id="node-input-api">
+  </div>
+</script>

fd-add-reply.js

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+module.exports = function(RED) {
+  function FDAddReplyNode(n) {
+    RED.nodes.createNode(this,n);
+    var node = this;
+    node.api = RED.nodes.getNode(n.api);
+    node.on('input', function(msg) {
+      msg.payload.freshdesk_reply_data.user_id = msg.payload.freshdesk_reply_data.user_id || parseInt(node.api.defaultuser);
+      node.warn(msg.payload.freshdesk_reply_data);
+      node.api.fd.createReply(msg.payload.freshdesk_ticket.id, msg.payload.freshdesk_reply_data, function (err, data) {
+        if (err) {
+          node.error(err);
+        } else {
+          msg.payload.freshdesk_reply = data;
+          node.send(msg);
+        }
+      });
+    });
+  }
+  RED.nodes.registerType('fd-add-reply', FDAddReplyNode);
+}

fd-config.html

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+<script type="text/javascript">
+  RED.nodes.registerType('fd-config', {
+    category: 'config',
+    defaults: {
+      subdomain: {value: "", required:true},
+      key: {value: "", required:true},
+      defaultuser: {value: "", required:true, type: "integer"},
+      defaultgroup: {value: "", required:true, type: "integer"}
+    },
+    label: function () {
+      return this.subdomain + ".freshdesk.com";
+    }
+  });
+</script>
+<script type="text/x-red" data-template-name="fd-config">
+  <div class="form-row">
+    <label for="node-config-input-subdomain"><i class="icon-globe"></i> Subdomain</label>
+    <input type="text" id="node-config-input-subdomain">
+  </div>
+  <div class="form-row">
+    <label for="node-config-input-key"><i class="icon-pencil"></i> API key</label>
+    <input type="text" id="node-config-input-key">
+  </div>
+  <div class="form-row">
+    <label for="node-config-input-defaultuser"><i class="icon-user"></i> Default user ID</label>
+    <input type="text" id="node-config-input-defaultuser">
+  </div>
+  <div class="form-row">
+    <label for="node-config-input-defaultgroup"><i class="icon-th-large"></i> Default group ID</label>
+    <input type="text" id="node-config-input-defaultgroup">
+  </div>
+</script>

fd-config.js

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+var Freshdesk = require('freshdesk-api');
+
+module.exports = function(RED) {
+  function FDConfigurationNode(n) {
+    RED.nodes.createNode(this,n);
+    this.subdomain = n.subdomain;
+    this.key = n.key;
+
+    this.defaultuser = n.defaultuser;
+    this.defaultgroup = n.defaultgroup;
+
+    var node = this;
+    setTimeout(function () { node.warn(n); }, 2000);
+
+    if (this.subdomain) {
+      this.fd = new Freshdesk('https://' + this.subdomain + '.freshdesk.com', this.key);
+    }
+  }
+  RED.nodes.registerType("fd-config", FDConfigurationNode);
+}

fd-create-ticket.html

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+<script type="text/javascript">
+  RED.nodes.registerType('fd-create-ticket', {
+    category: 'function',
+    color: '#4fb29d',
+    inputs: 1,
+    outputs: 1,
+    defaults: {
+      name: {value: "Create new ticket"},
+      api: {value: "", type: "fd-config"}
+    },
+    label: function (){
+      return this.name || "Create new ticket";
+    }
+  });
+</script>
+<script type="text/x-red" data-template-name="fd-create-ticket">
+  <div class="form-row">
+    <label for="node-input-name"><i class="icon-tag"></i> Name</label>
+    <input type="text" id="node-input-name">
+  </div>
+  <div class="form-row">
+    <label for="node-input-api"><i class="icon-tag"></i> Freshdesk</label>
+    <input type="text" id="node-input-api">
+  </div>
+</script>

fd-create-ticket.js

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+module.exports = function(RED) {
+  function FDCreateTicketNode(n) {
+    RED.nodes.createNode(this,n);
+    var node = this;
+    node.api = RED.nodes.getNode(n.api);
+    node.on('input', function(msg) {
+      msg.payload.freshdesk_ticket_data.requester_id = msg.payload.freshdesk_ticket_data.requester_id || parseInt(node.api.defaultuser);
+      msg.payload.freshdesk_ticket_data.group_id = msg.payload.freshdesk_ticket_data.group_id || parseInt(node.api.defaultgroup);
+      node.api.fd.createTicket(msg.payload.freshdesk_ticket_data, function (err, data) {
+        if (err) {
+          node.error(err);
+        } else {
+          msg.payload.freshdesk_ticket = data;
+          node.send(msg);
+        }
+      });
+    });
+  }
+  RED.nodes.registerType('fd-create-ticket', FDCreateTicketNode);
+}

fd-search.html

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+<script type="text/javascript">
+  RED.nodes.registerType('fd-search', {
+    category: 'function',
+    color: '#4fb29d',
+    inputs: 1,
+    outputs: 1,
+    defaults: {
+      name: {value: "Search for tickets"},
+      api: {value: "", type: "fd-config"}
+    },
+    label: function (){
+      return this.name || "Search for tickets";
+    }
+  });
+</script>
+<script type="text/x-red" data-template-name="fd-search">
+  <div class="form-row">
+    <label for="node-input-name"><i class="icon-tag"></i> Name</label>
+    <input type="text" id="node-input-name">
+  </div>
+
+  <div class="form-row">
+    <label for="node-input-api"><i class="icon-tag"></i> Freshdesk</label>
+    <input type="text" id="node-input-api">
+  </div>
+</script>

fd-search.js

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+module.exports = function(RED) {
+  function FDSearchNode(n) {
+    RED.nodes.createNode(this,n);
+    var node = this;
+    node.api = RED.nodes.getNode(n.api);
+    node.on('input', function(msg) {
+      node.api.fd.filterTickets(msg.payload.freshdesk_query, function (err, data) {
+        if (err) {
+          node.error(err);
+        } else {
+          msg.payload.freshdesk_search = data;
+          node.send(msg);
+        }
+      });
+    });
+  }
+  RED.nodes.registerType('fd-search', FDSearchNode);
+}