Fix FormcreatorIssues requester not updated #3560
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stonebuzz
approved these changes
Jan 14, 2025
Rom1-B
approved these changes
Jan 14, 2025
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do I provide the patch to the customer for validation? |
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@RomainLvr I usually validate patches with bug reporter then merge once the fix is approved. |
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Changes description
When the requester of a ticket is changed to a new requester, the original writer continues to see the ticket in the simplified and extended service catalog interface.
When the Simplified/Extended Service Catalog is changed to GLPI Support, the original ticket writer no longer sees the ticket.
This is due to the requester in the glpi_plugin_formcreator_issues table not being updated when the ticket's actors are updated, as the hook on Ticket_User is not triggered.
Checklist
Please check if your PR fulfills the following specifications:
References
It fixes !35730