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Rate limits clarification #5585

Merged
merged 2 commits into from
Oct 25, 2023
Merged

Rate limits clarification #5585

merged 2 commits into from
Oct 25, 2023

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rchinn1
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@rchinn1 rchinn1 commented Oct 25, 2023

Proposed changes

  • Added clarification that the inbound API rate limit is per workspace.

Merge timing

  • Once approved

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@rchinn1 rchinn1 added the content-update updates to content that are not new features, includes grammar fixes, added notes label Oct 25, 2023
@rchinn1 rchinn1 requested a review from a team as a code owner October 25, 2023 19:38
@rchinn1 rchinn1 requested review from forstisabella and removed request for a team October 25, 2023 19:38
@@ -9,7 +9,7 @@ Events ingested by Segment have a limit of **10,000** properties per individual

## Inbound data ingestion API rate limit

If any sources send more than 20,000 events per second without prior arrangement, Segment reserves the right to queue any additional events and process those at a rate that doesn't exceed this limit.
If any sources send more than 20,000 events per second in a workspace without prior arrangement, Segment reserves the right to queue any additional events and process those at a rate that doesn't exceed this limit.
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@forstisabella forstisabella Oct 25, 2023

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what does prior arrangement look like? is it as simple as an email to [email protected]? Is it gated by tier?

looks like reaching out to friends@segment is how you get a rate limit upgrade for Engage but I know Engage itself is an upgrade: https://segment.com/docs/engage/product-limits/

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Good callout. Like Engage, they'll need to contact friends@segment.

@rchinn1 rchinn1 merged commit 24e8e06 into develop Oct 25, 2023
@rchinn1 rchinn1 deleted the Rate-limit-clarification branch October 25, 2023 23:27
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