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HTTP API Troubleshooting Topic: Retries to Iterable #6346

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Nov 26, 2024
Merged

HTTP API Troubleshooting Topic: Retries to Iterable #6346

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6 changes: 6 additions & 0 deletions src/connections/destinations/catalog/iterable/index.md
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Expand Up @@ -128,6 +128,12 @@ Iterable supports sending push notification events to Segment. These events are
They support the following events:
`Push Delivered`, `Push Bounced`, `Mobile App Uninstalled`, `Push Opened`

## High retry rate

If you're experiencing a large amount of retries within your destinations that are connected to your HTTP API source, this could be due to Etimedout errors. Etimedout errors are intermittent problems that can come about when HTTP requests are made from server to server.

The Etimedout error is the result of an HTTP response not being received in a specific timeframe. [Learn more](/docs/connections/destinations/#retries-between-segment-and-destinations) about how Segment retries events to destinations.


## Using Iterable with Engage

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