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Add FAQ on Changing Email Templates and Journeys Impact #6640

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merged 2 commits into from
Nov 26, 2024

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samkcrespo
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I've added a FAQs section as we receive this question quite a few times. It is about how changes to email templates affect Journeys.
Once an email template is selected for use in a Journey, any modifications made to that original template will not reflect in the Journey's version of the template after it has been added.
Similarly, any customizations made to the email template within a Journey step will not alter the original template.

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@samkcrespo samkcrespo added the KCS label May 31, 2024
@samkcrespo samkcrespo marked this pull request as ready for review June 4, 2024 16:26
@samkcrespo samkcrespo requested a review from pwseg as a code owner June 4, 2024 16:26
@pwseg pwseg changed the title Update template.md - email templates & journey steps using them Add FAQ on Changing Email Templates and Journeys Impact Nov 26, 2024
@pwseg pwseg added the content-update updates to content that are not new features, includes grammar fixes, added notes label Nov 26, 2024
@pwseg pwseg merged commit 27fa5bb into develop Nov 26, 2024
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@pwseg pwseg deleted the samkcrespo-patch-20-1 branch November 26, 2024 23:34
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Thank you for your contribution! Your pull request is merged, but may take a day or two to appear on the site.

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2 participants